Radioactive International Recruitment (RIR) is a licensed company that provides innovative recruitment services. Our headquarters are based in Sofia, Bulgaria. We focus our efforts in matching the right talent to each specific professional opportunity. At the moment we have clients in a number of countries, including Dubai, Malta and Lithuania. Our team consists of highly experienced recruiters in the field of BPO, IT and Hospitality.

Essential Duties and Responsibilities:

  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns;
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller;
  • Update customer information in the customer service database during and after each call;
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies;
  • Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.

Requirements:

  • Excellent level of Slovak and English;
  • Very good communication skills;
  • Good organizational and problem solving skills;
  • Ability to work under targets and with deadline.

Offer:

  • Very attractive salary and bonus scheme;
  • Full-time assignment;
  • Professional development;
  • Friendly working environment.

If you are interested in this opportunity please fill our application form and send your CV in English. All applications will be treated with strict confidentiality. Only shortlisted candidates will be contacted. Our services are free of charge for all applicants.

Radioactive International Recruitment and its employment activities are based on a Recruitment license № 2198 issued on 12.01.2017.

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